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OHQ's records are adequate evidence of a cost that is payable unless they are shown to be incorrect. Client will utilize its affordable endeavours to alert OHQ of any type of billing disagreement within fourteen (14) days of receipt of a billing, complying with the procedure laid out in Area 15. If Customer disputes a billing, the billing needs to remain to be paid in a timely manner however OHQ will certainly credit or reimburse Consumer if it is later on fairly identified by OHQ or pursuant to the conflict resolution procedure detailed in Area 15 that the invoice was wrong and the Customer is entitled to a debt or reimbursement.

Such alterations might include, without constraint, adjustments to the quantities of the Subscription Charges or Usage Fees for OHQ Paid Providers, modifications to the usage allowances included in the Pricing Strategies, and discontinuation of Rates Strategies. (a) Each such revision will certainly take effect after sensible development written notice is given to Consumer (as an example, by being uploaded to the OHQ Internet Site), except that any such revision that affects a Selected Paid Service will put on Client starting at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ supplies notification of such modification to Consumer according to Section 16.8.

If Client does not terminate its usage of any afflicted Selected Paid Solution before the reliable date of such modification, Customer will be considered to have consented to such modification relative to such Selected Paid Solution. (b) If a Rates Plan selected by Consumer is terminated, OHQ will certainly offer Client with sensible advance notification of no less than thirty (30) days and Customer will certainly be given the option of selecting a new Pricing Strategy from then-current pricing plans supplied by OHQ.

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For evasion of doubt, this paragraph does not use to adjustments to the Cost Listing, which are addressed in Section 7 (business virtual receptionist).1. Consumer stands for that all details supplied by Client and its callers to OHQ (consisting of, without restriction, all call details and information concerning Consumer's Credit Card) is accurate, updated and total at the time it is offered to OHQ

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Consumer has to at all times abide by all legislations, policies, criteria and codes relevant about its use of OHQ Offerings and the Consumer's supply of its services and product to its callers. Consumer will certainly not use any kind of OHQ Offerings to participate in, or to urge or assist others to participate in, any kind of prohibited or deceptive activities.

If a new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Customer will certainly sustain the suitable Membership Cost for the new Paid Service Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Requested Termination Date, or should Consumer not mention an Asked for Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Membership Charges that have been pre-paid will be preserved and the OHQ Offerings readily available to Customer until the last day of the Last Paid Solution Term (based on reinstatement charges under stipulation 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit history will certainly be maintained by OHQ for future use by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Service, OHQ will certainly not be accountable in any type of way for answering phone calls, taking or providing messages, or doing any kind of various other tasks about such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ might terminate Client's Account and Client's access to the Account.

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(e) Complying with termination of any OHQ Providers, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ may require that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information gathered by OHQ from Client and its callers might be used, divulged and shared by OHQ in accordance with OHQ's personal privacy plan as readily available on the OHQ Website ("") and as might be modified once in a while.

The Controller hereby appoints the Cpu relative to processing tasks undertaken throughout the stipulation of receptionist solutions. OHQ and Customer recognize and concur that the Cpu is subject to the adhering to commitments: The Processor shall comply with the relevant Information Security Regulations and must: (a) just act upon the created directions of the Controller and ensure those acting under their authority do the very same; (b) guarantee that people refining the data go through a responsibility of self-confidence; (c) utilize its finest efforts to guard and safeguard all individual information from unsanctioned or unlawful handling, consisting of (but not restricted to) unintentional loss, damage or damages; (d) make sure that all handling fulfills the needs of the GDPR and relevant Data Security Laws; (e) make certain that where a Sub-Processor is used, they: just engage a Sub-Processor with the prior consent of the Controller; inform the Controller of any kind of designated changes worrying Sub-Processors; they execute a composed contract consisting of the same data protection commitments as established out in these Terms; understand that any failure for the Sub-processor to abide by the Information Protection Laws, the Cpu continues to be completely responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in offering subject accessibility and enabling data subjects to exercise their civil liberties under the Data Security Rules.

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The Controller shall execute appropriate and appropriate onboarding and due persistance look for all Cpus, with a full assessment of the mandatory Information Defense Legislation needs. The Controller shall confirm that the Cpu has adequate and documented processes for data violations, data retention and information transfers in position. The Controller shall acquire evidence from the Processor regarding the: (a) confirmation and integrity of the employees made use of by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding procedure; (c) technical and functional steps made use of in securing the Personal Information; and (d) procedures in location for permitting data based on exercise their legal rights, consisting of (but not restricted to), subject accessibility requests, erasure & rectification procedures and limitation of handling measures.